Resume

Skills Summary

Test Skills

  • Requirements discovery and review
  • Quality risk analysis
  • Test planning, development, and execution
  • Defect investigation and reporting
  • Test reporting
  • Software development lifecycles: Agile, V-Model, and Waterfall
  • Certified Tester, Foundations Level certification from the International Software Testing Qualification Board (ISTQB)

Technical Documentation

  • Create and publish various types of documents (user guides, checklists, test cases, job descriptions, proposals, process documents)
  • Graphic/photo manipulation for online and offline publication
  • Understanding of technical communication style and voice
  • Excellent command of English language, grammar and punctuation
  • Understanding of reusable knowledge objects, if/then tables, MS Word, MS Visio, Adobe PDF. Style guide(s) available.

Business Process Management

  • Knowledgeable in innovation strategies, business process mapping, and process improvement
  • Trained ISO 9001:2000 auditor and completed Six Sigma Green Belt course work

Personnel Management Skills

  • Leadership
  • Coaching
  • Performance management
  • Team-building
  • Delegation skills
  • Goal setting

Web Development Skills

  • WordPress
  • HTML
  • CSS
  • Graphics design and manipulation
  • PHP

Applications, Languages and Operating Systems

  • JIRA
  • Confluence
  • TestTrack Pro
  • TestLink
  • PVCS Tracker
  • PHP
  • Visual Basic for Applications
  • Familiar with iOS and Android
  • Microsoft Windows
  • Apple/Mac Lion, Mavericks and Yosemite
  • MS Word, MS Excel, MS Project, MS Visio, MS Access

Education

University of Phoenix IconMaster of Business Administration, University of Phoenix, Las Vegas, Nevada, 4.0 GPA

 

Mississippi State University IconBachelor of Science, Mississippi State University, Starkville, Mississippi, 3.2 GPA

 

Honors, Awards and Affiliations

  • USAF Achievement Medal
  • USAF Commendation Medal
  • USAF Outstanding Unit Medal
  • Cambridge Who’s Who

Experience

Rocket Gaming Systems IconRocket Gaming Systems, Las Vegas, NV 04/12 – Present

QA Team Lead

  • Guide and lead test process improvement efforts, especially pertaining to migration from waterfall to Agile development methodologies.
  • Execute verification, validation, regression and exploratory tests against gaming software, report and verify defects, deliver releases to internal Compliance department.
  • Maintain 30+ electronic gaming terminals, bingo and lottery servers used for development, test and customer demonstrations.

Look Sharp Designs IconLook Sharp Designs, Las Vegas, NV 02/02 – 01/14

Web Designer
SEO Strategist
Internet Marketer
Social Media Strategist

  • Provide web design and development, search engine marketing, and other complimentary services to businesses nationwide; providing increased online visibility and growth.
  • Responsible for all aspects of the business, including, but not limited to, accounting, marketing, sales, customer service, account management, project management, technical and creative copywriting, site design, and search engine optimization.

Examples:

  • VapElation
    • Requirements discovery with client
    • Complete design and development
    • Online store implementation
    • Content development
    • Custom PHP programming
  • Search Engine Workshops
    • Requirements discovery with client
    • Complete design and development
    • Graphic development

BMM IconBMM Compliance, Las Vegas, Nevada 02/11 – 04/12

Senior Test Engineer

  • Test gaming software for adherence to gaming regulations for multiple jurisdictions. Report defects and project status to clients.
  • Create a progressive calculator in MS Excel using Visual Basic for Applications, allowing testers to test accuracy of progressive contributions.
  • Create an automated reel stop generator for more accurate Class III gaming paytable emulation, decreasing paytable emulation preparation time.

Video Gaming Technologies IconVideo Gaming Technologies,
Ruckersville, VA 10/07 – 01/11

Quality Assurance Manager 03/08 – 1/11
Quality Assurance Engineer 10/07 – 02/08

Hire, terminate, supervise, coach, mentor, counsel, compensate and evaluate nine full-time software testers and four contractors. Manage all facets of testing, including quality risk analysis, test planning, test development, test execution and test reporting.  Test software products and communication protocols used by third-party systems to communicate with company’s client/server system. Write new and revised existing test suites and test cases.

  • Implement a skills matrix to identify individual and team skill and knowledge strengths and weaknesses.  Use to plan individual and group training as well as hire to team skill gaps.
  • Lead effort to design and implement a quality risk-analysis system enabling risk-based testing and reduce test durations significantly.
  • Design defect triage process to substantially reduce field issues, rework, and development costs.
  • Test Slot Accounting System (SAS) enabled products to keep the company competitive in its primary market and allow entry to new markets.

Bally Technologies IconBally Technologies, Inc., Las Vegas, NV 03/02 – 07/07

Software Quality Assurance Manager 7/05 – 7/07
Lead Software Quality Assurance Engineer 7/03 – 6/05
Software Quality Assurance Technician 3/02 – 6/05

Supervise, coach and mentor up to 25 software testers.  Hire, terminate, counsel, and administer performance evaluations. Administrate all facets of test management including quality risk analysis, test planning, test development, test execution, and test reporting. Execute verification, validation, and regression tests against software, firmware, and hardware, and verify fixed defects.

  • Redesign test execution process to facilitate test and release of more than 100 games per year.
  • Implement team testing, saving approximately $500,000 in rework costs per year.

The Selling Source IconThe Selling Source, Las Vegas, NV 02/00 – 01/02

Search Engine Optimization and Marketing Strategist

Design and execute search engine optimization and marketing strategies, including

  • Keyword research
  • Mini site development
  • Content development
  • IP content delivery
  • Competition website research and analysis
  • Keyword density analysis and application

For my complete career history, visit one of the sites below.

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